Jo-Elle Mogerman was sitting at a picnic table on Monday near the giraffe enclosure at the Philadelphia Zoo when two employees from the park's guest engagement department approached her asking if she was the West Philadelphia institution's new CEO. She was a little more than halfway through her first official day as the zoo's 15th president and CEO, and while she had made her rounds, she hadn't yet had the chance to meet all of its 490 employees. But she was already thinking about how to...
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