Waystar • Louisville, KY 40287
Job #2675482210
ABOUT THIS POSITION
UX Designers at Waystar are responsible for ensuring that the software we create is easy to use, easy to learn, and provides maximum efficiency for the user. ?Working directly with our energetic and dynamic head of User Experience, you will have the opportunity to be part of a highly effective team and build software you will truly be proud of.
WHAT YOU'LL DO
Work with Product Managers to transform business goals into actionable UX/UI business requirements
Develop novel interactions to make complex flows and processes simple and intuitive for the user
Use UX/UI business requirements to develop conceptual wireframes and process flows to facilitate the product development conversation, and ultimately guide engineering efforts
Create interactive prototypes to be tested with users
Conduct VOC site visits, interviews and surveys to develop a thorough understanding of our users and their daily processes
Develop user task flows to validate our critical paths as optimized
Work with UI Designers to ensure all UX intentions are represented visually
Collaborate with Engineering to vet and refine UX/UI requirements to ensure successful and practical implementation
Analyze behavioral metrics to suggest improvements for existing user interfaces?
Contribute to an evolving internal standards library of consistent user interactions and best practices
Keep abreast of best practices and design concepts for web software, and champion opportunities for improving overall user experience withWaystar's products
Ensures documents are complete, current, and stored appropriately
Resolves and / or escalates issues in a timely fashion
Monitors scope creep and re-scopes projects if necessary
WHAT YOU'LL NEED
Bachelor degree in Human Computer-Interaction or related field, or relevant experience
2+ years of experience in designing software UX
Strong human factors and usability analysis skills
Experience with the front-end technologies used to implement designs (HTML, CSS, etc.)
Strong requirements-gathering and business analysis skills
Fluency in best practices for web-based information architecture and design
Strong visual, verbal, and written communication skills
Ability to work in a hyper fast based environment - quickly and iteratively, delivering on-time
Excellent organizational skills and attention to detail
Ability to work collaboratively with multi-disciplinary product and engineering teams
A strong online portfolio demonstrating your design capabilities
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit ~~~ or follow @Waystar (~~~) on Twitter.
WAYSTAR PERKS
Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays
Paid parental leave (including maternity + paternity leave)
Education assistance opportunities and free LinkedIn Learning access
Free mental health and family planning programs, including adoption assistance and fertility support
401(K) program with company match
Pet insurance
Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Category: Technology/Engineering
Job Type: Full time
Req ID: R1972
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