Technical Support Engineer

*This position is Onsite, in Dover, Ohio.

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.

What You Can Expect

The purpose of this position is to execute validation and/or qualification of equipment, method, processes following applicable validation standards or regulations. This person will act as a cross-functional, inter-business unit resource and interact with several functional departments including; IT, Manufacturing, Quality, and experts outside Zimmer to implement Technical Support department goals.

How You'll Create Impact

• With oversight from supervisor and mentorship by senior peers:

• Execute system validation processes by following procedures, specifications, and standards to company standards

• Collects and analyzes data for software and product evaluation

• Implement appropriate methodologies to ensure validation resources are deployed according to level of risk.

• Implements software issue resolution, mitigation, and corrective/preventative action plans

• Ensures that suppliers and their products are qualified to appropriate standards and regulations

• Enact measures and reviews to ensure systems, once validated, remain in a validated state throughout their life cycle.

• Manage and confront issues as they arise.

• Assist in the execution of validations regarding the development and implementation of the quality assurance and manufacturing projects.

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

• Able to work well with others and interact effectively with all levels, outside contacts and support personnel.

• Able to multitask, meet deadlines and be results oriented.

• Able to communicate both orally and in written form to multiple levels of the company.

• Must have knowledge around Good Manufacturing Practices, specifically within medical device processes, systems, methods, equipment & software validations.

• Capable to lead, review, & apply statistical sampling plans and lean six sigma tools.

• Provides solution to a variety of technical problems of moderate scope and complexity.

• Works under general supervision while following established procedures.

• Frequent use and application of technical standards, principles, theories, concepts and techniques.

Your Background

• B.S. in Engineering with 0 years of experience in an engineering role.

• Minimum of 2-3 years of experience in an engineering role.

• Six Sigma Certification preferred

Travel Expectations

• Up to 5%

• Applicants should be willing to work flexible hours, including evenings & weekends, as needed.

EOE/M/F/Vet/Disability