Strategic Communications Manager - Vice President

Our Digital Platform & Services organization is responsible for assessing emerging trends, technologies, electronic platforms, potential partnerships, and for building digital products - that could transform the way we, and our clients, do business. Our team consists of product managers, designers, developers and business representatives. The team is thoughtful in balancing due diligence with speed to market and creativity with discipline to produce best-in-class, efficient, thoughtful digital solutions for our clients.

As a Strategic Communications Manager within the Digital Platform & Services organization, you will be tasked with managing and collaborating on the internal and executive communications strategy for the comprehensive Engineering & Architecture team. This includes sectors such as Data & Analytics Technology, Digital Platform, Cloud Migration Engineering & Execution, and Strategic Enablement. Your role will involve fostering transparency, strengthening stakeholder relationships, promoting collaboration and productivity within the developer community, and ensuring alignment with the organization's objectives. You will be entrusted with the development and implementation of high-impact internal communication strategies aimed at enhancing understanding, boosting engagement, and promoting the adoption of our products and services.

Job responsibilities

• Define and manage the strategic communications function for the Engineering & Architecture organization with the objectives of (1) Optimizing engagement with senior management and stakeholders around strategy, execution, adoption, and benefits/impact of deliverables and (2) Enabling Engineering & Architecture teams to achieve their objectives and key results faster and more efficiently

• Manage large scale engagement and adoption initiatives including all-hands, senior management reporting, intranet/digital presence, roadshows, information sessions.

• Serve as a trusted advisor to senior management across the business to anticipate and solve communications needs.

• Identify opportunities to modernize communications, make process improvements, enhance efficiencies.

• Stay up to date on communications trends and industry news, contributing insights and helping to identify opportunities to drive greater impact through strategic communications.

• Track and measure strategic communications results to showcase impact via surveys, web analytics tools, sentiment analysis.

• Develop strong relationships with stakeholder groups across the organization and key partners including business/technology stakeholders and user base, business management, marketing & communications, design teams to collaborate effectively on executive communications, employee engagement, content development, events, etc.

Required qualifications, capabilities and skills

• 7+ years of experience in communications.

• Ability to digest complex information and simplify it for internal audiences using clear, easy-to-understand and concise language and visuals.

• Strong knowledge of communications strategies, best practices, implementation, and execution.

• Outstanding writing and editing skills and ability to communicate effectively with all levels of employees and management.

• Strong executive presence, judgement, and ability to build trust with key partners and stakeholders and collaborate effectively.

• Excellent project management and organizational skills with the ability to collaborate on, multitask, and prioritize high volume, high priority initiatives.

• Proficient in PowerPoint, Word, SharePoint, content publishing tools, Confluence

Preferred qualifications, capabilities and skills

• Additional software skills (e.g., Photoshop, HTML, Adobe Creative Suite)

• Relevant communications experience in Financial Services, Fintech, Technology, Data Management and/or Enterprise software background

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary

Jersey City,NJ $117,800.00 - $185,000.00 / year; New York, NY $117,800.00 - $185,000.00 / year