Store Security and Safety Specialist

Overview

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.

Responsibilities and Qualifications

This job contributes to REI's success by mitigating and reducing shrink (including theft and fraud by customers and employees) and increasing physical security for people and products in a specified retail store. Among the activities the incumbent performs are: (i) assisting in conducting Asset Protection training of store management and staff; (ii) providing a visible presence and deterrent to protect both assets and employee's. (iii) in consultation with the Market Manager of Asset Protection department, making recommendations or taking action to address shrink and physical security. Models and acts in accordance with REI's guiding values and mission.

Your Planning & Navigating Requirements (the plans the job is responsible for creating and executing, and how the job ensures they are implemented)

• Demonstrated ability to proactively partner with key stakeholders at all levels

• Monitors, assesses and takes action to address physical security and safety of retail store(s) and events.

• Is engaging and has a positive attitude to all members and teams.

• Makes consistent patrols in and around retail store(s)/events, checking for unsafe conditions, hazards, security violations, and unauthorized persons.

• Observes, verbally deescalates and reports incidents or suspicious activity to Asset Protection team and store management. Prepares narratives, logs, and case reports as required.

• When requested, represents REI in court.

• May support other market stores with Asset Protection services.

• Adheres to REI's policies and procedures and ensures that such policies and procedures are implemented throughout the store.

• Assists management in the event of any emergencies.

• Protects evidence or scene of incident in the event of emergencies and provides direction or information to others.

• Participates in periodic training and subject matter updates for store team

• May create and/or execute the security strategy for special REI events.

• Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary.

Required Preferred

Minimum of 3 years of security experience, including CCTV usage, in a retail

store setting with a national brand (or equivalent experience) X

Knowledge of local laws on theft, shoplifting and?apprehension X

Ability to apply effective analytical and critical thinking skills, solve problems

independently and as part of a team. X

Demonstrated ability?to effectively convey knowledge, information and skills to

others through in-person and virtual sessions. X

Experience with PC applications, preferably Microsoft Word, Excel, Outlook

and Access X

Strong interpersonal and writing skills; ability to interact well and build rapport

with individuals at all levels within and outside the organization X

Actively participates and collaborates with others on one's own team and across

REI for the achievement of business goals. X

Flexible in one's viewpoints and positions in order to support the direction

taken by others at REI. X

Uses business knowledge, innovative thinking, and sound judgment in the

solution of problems or the pursuit of business opportunities. X

Consolidates information from various sources including feedback from others

to reach sound decisions. X

Considers the ultimate impact of decisions and actions on internal and external

customers. X

Works smart by setting effective work goals, establishing priorities, and

planning well in order to produce quality work. X

Executes effectively by using resources efficiently, meeting deadlines, and

keeping others informed of work plans and progress toward goals. X

Clearly conveys and accurately receives information by a variety of methods

and in various situations. X

Builds rapport with all kinds of people inside and outside the organization.

X

Acts upon opportunities and involves and influences others in the

accomplishment of worthwhile organizational goals. X

Challenges the status quo, champions change and influences others to change.

X

Physical Requirements

Core physical requirements can be determined by reviewing a Physical Capacity Worksheet (available in the HR Benefits Department).

Closing

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (~~~/) for a detailed overview of benefits plans by employee profile.

Pay Range

$21.59 - $32.40 per hour