SSRL User Research Administration Manager

SSRL User Research Administration Manager

Job ID

5675

Location

SLAC - Menlo Park, CA

Full-Time

Regular

SLAC Job Postings

Position Overview:

We have an exciting opportunity for a results-driven professional to manage the User Research Administration (URA) unit at the Stanford Synchrotron Radiation Lightsource (SSRL) at SLAC National Accelerator Laboratory (SLAC). SSRL is a national user facility, annually attracting approximately two thousand researchers from around the world to conduct unique scientific experiments. In this key position, you will be responsible for management of scientific user access policies and actions, scheduling of experiments, tracking performance, meeting reporting requirements, development of tools for streamlined user administrative processes, communications and outreach activities, and interaction with national and international synchrotron facility user administration managers. The position interfaces directly with the scientific users. The URA manager is a member of the SSRL upper management team, reporting to the SSRL Science Director, and ensures efficient and maximum utilization of SSRL's experimental facilities.

Your specific responsibilities include but are not limited to:

Develop, implement and manage user access policies and processes with SSRL management including:

• Manage user proposal submission, review, beam time allocation, scheduling, user communication, staff interaction, and continuous monitoring of effective operations

• Manage development and approval of associated administrative and legal documents in collaboration with SLAC administrative service units

• Drive processes for enabling users to come on site as well as for accessing SSRL remotely, including for foreign national users, and providing direction and oversight of internal and external administrative processes

• Manage development of the user portal for new workflows, user interfaces, and the continued evolvement of the front-to-end data base and web interface, working with software developers and scientific staff

Manage and report user program data

• Collect, develop, maintain and analyze user program metrics to create reports for management and funding agencies, external review and advisory panels, and advice management on trends

• Give presentations to a range of internal and external audiences

Manage user communication and user outreach activities

• Develop, coordinate and distribute scientific user program communications and news articles, including updates to user portal, SSRL website, newsletters, and on social media

• Provide direction, oversight and manage arrangements for annual Users' Meeting, conferences, workshops, and training schools

• Interact with DOE and other lightsource program managers for benchmarking, sharing best practices and coordinating joint activities across facilities

• Manage SSRL's interactions with the SSRL Users Executive Committee and serve as liaison and advocate for SSRL users. Identify and coordinate outreach activities with stakeholders.

• Represent SSRL on committees and liaise with national and international outreach organizations

Manage user administration resources

• Manage a small group of dedicated administrative and data base staff and associated budget

• Maintain responsibility for handling and archiving of data related to SSRL user administration

To be successful in this position, you will bring:

Bachelor's degree in a field related to science, business administration, engineering, or management, and eight years of relevant experience in such management, or combination of education and relevant experience.

Relevant experience performing above listed responsibilities, including:

• Demonstrated strategic leadership and management skills

• Strong customer service, negotiation and interpersonal skills

• Excellence in building relationships with external and internal constituents and management

• Excellent outreach and communications skills, both in oral and written forms

• Extensive planning experience and advanced organizational skills

• Extensive experience in understanding and interpreting needed information from data bases, policies, procedures

• Extensive experience in collecting and analyzing performance data, ability to review and report

• Advanced computer skills and demonstrated experience with various on-line tools and interfaces, and ability to interact with a range of electronic administrative systems.

• Strong analytical and problem solving skills

In addition, preferred requirements include:

• Advanced degree (Ph.D.) in a relevant science area

• Experience at federally funded research and development centers, or scientific or other user facilities

SLAC Manager Competencies:

• Results through Others: Achieves expected results by effectively delegating and managing the work of others.

• Aligns Priorities: Ensures planning and prioritization of resources and work efforts; ensures alignment of direct and matrix reports to support organizational goals and business plans.

• ¿¿¿¿¿¿¿Applies Lab Acumen: Maintains understanding of lab efforts and direction as well as current research and trends, considers technology and customer impacts, and contributes relevant, informed ideas to lab growth.

• Navigates Complexity: Manages a multitude of information and complex circumstances to discern what is most important; demonstrates effective problem-solving, decision-making, and takes appropriate action, even in difficult situations or with conflicting data.

• Builds Trust: Earns trust and credibility from team members, peers and stakeholders; demonstrates SLAC values of respect and integrity.

• Relationships: Builds relationships to foster trust, collaboration, and a positive climate to achieve team, department/directorate and lab goals.

• Communication: Ensures effective information flow to various audiences; delivers clear and appropriate written and verbal communications; makes clear and impactful presentations to a variety of internal and external audiences.

• Self-Awareness: Seeks feedback from others and takes ownership of, and actions to address what is learned; recognizes impact on others and adjusts as needed; pursues continuous learning opportunities; implements a meaningful development plan.

• Team Effectiveness: Effectively motivates team members and fosters a diverse and collaborative team environment; leverages team members' strengths for overall team effectiveness; incorporates insights to improve team operations.

• Purpose & Vision: Articulates a clear vision of expected outcomes; inspires others to execute work plans and feel a sense of purpose and ownership for the mission.

Physical Requirements and Working Conditions:

• Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of their job.

Work Standards:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for environment, safety and security; communicates related concerns; uses and promotes safe behaviors based on training and lessons learned. Meets the applicable roles and responsibilities as described in the ESH Manual, Chapter 1- General Policy and Responsibilities: ~~~

• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, ~~~

  • -

• Classification Title: Administrative Services Administrator 3

• Grade : K, Job code: 4123

• Employment Duration : Regular Continuing

The expected pay range for this position is $119,000 - $175,000 per annum. SLAC National Accelerator Laboratory/Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

SLAC National Accelerator Laboratory is an Affirmative Action / Equal Opportunity Employer and supports diversity in the workplace. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All staff at SLAC National Accelerator Laboratory must be able to demonstrate the legal right to work in the United States. SLAC is an E-Verify employer.