US Tech Solutions • Thousand Oaks, CA 91358
Job #2692906837
Position Summary:
**Top 3 Must Have Skill Sets: **
Must be very enthusiastic and ready to jump in and willing to learn -- this role has potential for a lot of opportunity
Customer centric/ curious/ wants to learn looks out for best practices and identifies process improvements
Job seekers with Pharma experience highly preferred
Description:
The Training and Development Associate on the GCO Global Learning and Performance Learning Enablement & Operations Team supports training events (e.g., New Hire Training, Semester Meetings, Launch Training) in both virtual and live settings. In this vital role, you will be responsible for communicating and collaborating with business unit trainers and leaders on training events, materials, processes, and systems. This individual must have strong written and verbal communication skills, the ability to identify needs, streamline processes, and meet deliverables. This role will help support and understand current operations, redefine processes, and lead Client into a seamless and efficient operating model.
This position is a hybrid role and will require candidate to support in-person trainings and meetings at headquarters in Thousand Oaks, CA.
Support commercial training events for multiple business units (including logistical support during an event)
Management of participant rosters
Run and/or distribute reports from various systems (e.g., LMS, Tableau, Zoho)
Manage communication for training classes (e.g., welcome/travel logistics letters)
Send communications to participants and coordinate with trainer on class participant responses.
Reserve conference rooms/neighborhoods, order catering, and manage badge access requests.
Onsite support during live training events (e.g., post signage, provide office supplies, technical support)
Managing class surveys (i.e., collecting results/communicating results, archiving)
Archiving of certain training records (e.g., certifications, training rosters)
Understand and help support trainers with training tools and technologies (e.g., LMS, Learning Hub, SharePoint, Trainer's Toolbox)
Help trainers with creating playlists in Learning Hub or updating SharePoint sites, if necessary
Manage/update new hire checklists and LMS assignment vehicles.
Collaborate with management on calendars and event planning.
Monitor specific email inboxes to answer questions, provide information and/or resolve issues.
Print and ship training materials, as needed.
Assist in providing documentation for inspections/audits.
Adhere to processes and standards and suggest improvements.
Support and drive special projects as needed.
Preferred Qualifications
Bachelor's degree and 2 years in Learning and Development, Event Management, Business, Pharmaceutical/ Biotechnology Industry OR
Previous job experience in Learning and Development in the Pharmaceutical/ Biotechnology Industry
Proven ability / experience coordinating small to large training events.
Experience with managing relationships with competing demands and priorities
Strong customer service skills
Strong time management, organization, and prioritization skills
Strong problem-solving skills
Strong written and verbal communication skills
Exceptional attention to detail with the ability to multi-task
Ability to work well in teams and interact effectively with various levels of management.
Willingness to be flexible to meet team goals and priorities.
Strong computer and database skills with Microsoft Word, PowerPoint, Excel, Outlook, and Teams
Experience with databases and business analysis tools (e.g., Tableau, Power BI, SharePoint, Learning Management Systems) a plus.
Able to lift 25 lbs.
Basic Qualifications:
0+ Years w/ Relevant MS OR equivalent 2+ Years w/ Relevant BS OR equivalent 4+ Years w/ Relevant AS OR equivalent 6+ Years w/ HS
Day to Day Responsibilities:
Support commercial training events for multiple business units (including logistical support during an event)
Management of participant rosters
Run and/or distribute reports from various systems (e.g., LMS, Tableau, Zoho)
Manage communication for training classes (e.g., welcome/travel logistics letters)
Send communications to participants and coordinate with trainer on class participant responses.
Reserve conference rooms/neighborhoods, order catering, and manage badge access requests.
Onsite support during live training events (e.g., post signage, provide office supplies, technical support)
Managing class surveys (i.e., collecting results/communicating results, archiving)
Archiving of certain training records (e.g., certifications, training rosters)
Understand and help support trainers with training tools and technologies (e.g., LMS, Learning Hub, SharePoint, Trainer's Toolbox)
Help trainers with creating playlists in Learning Hub or updating SharePoint sites, if necessary
Manage/update new hire checklists and LMS assignment vehicles.
Collaborate with management on calendars and event planning.
Monitor specific email inboxes to answer questions, provide information and/or resolve issues.
Print and ship training materials, as needed.
Assist in providing documentation for inspections/audits.
Adhere to processes and standards and suggest improvements.
Support and drive special projects as needed.
**Interview Process: **
WebEx/ TEAMs
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ~~~ .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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