Refractory Service Representative, Aluminum & Industrial (Midwest/South US)

Refractory Service Representative, Aluminum & Industrial (Midwest/South US)

Allied Mineral Products is a leading manufacturer of monolithic refractories worldwide. We are seeking a qualified Refractory S ervice Representative in the Midwest or Southern US to provide field service support to the sales representatives in direct territories, as well as in distributor territories as needed.

Key Duties:

• Oversee and/or supervise refractory installations as required in areas of the plant to support the efforts of Allied's Sales representatives.

• Assist management with maintaining all quality and refractory performance records, reports and inspections associated with refractory installations.

• Assist in material trials and in monitoring performance as directed by Sales Representative or Account Managers.

• Support installations in other plant trials on an as required basis.

• For assigned accounts, follow-up regularly on competitive activity, product performance, proper use of our written procedures, etc. With these accounts, you should be recognized as a constant and consistent presence by plant personnel and supervisors.

• Ensure that all materials are correctly installed and sintered. Report all results to the appropriate account manager or Sales Representative.

• Assist in the development of standard operating practices and procedures related to refractory maintenance.

• Assist management in processing special customer requests. Provide support to the sales department by handling assigned customer inquiries and performing the follow-up required, as a result of these calls.

• Follow all company rules and regulations and All Customer policies related to Health and Safety.

Qualifications:

• An Associate Degree in manufacturing engineering, industrial technology, engineering technology, or a related discipline; or equivalent experience desired.

• Requires good communication and human relation skills.

• Must be willing to travel as needed, likely more than 50% of the time, throughout the territories. Successive over-night stays are required until the completion of a particular installation/start-up or until manpower relief can be provided. Travel outside the base Region will be required.

• Must possess or obtain all required licenses and keep them current.

Working Environment:

• High temperature processing and other industrial environments and accounts as serviced by Allied.

• Home-based office for reporting purposes.

• Required to wear appropriate PPE as required for each facility and as per Allied's Safety & Health policy. Follow all customer's site-specific safety rules and policies.

Allied Mineral Products offers competitive wages, health, dental, STD, LTD, ESOP retirement plan and profit sharing. Passing a drug screen is required prior to starting work should an offer be made.

Allied Mineral Products Holding, Inc. is an Equal Opportunity Employer/Veterans/Disabled.