Bank of America • New York, NY 10176
Job #2692938146
Leasing Sales Support Manager
Duluth, Georgia;New York, New York; Chicago, Illinois; Atlanta, Georgia; Charlotte, North Carolina
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Bank of America Global Leasingis the largest U.S. equipment financing company and the leader in syndicated volume among U.S. leasing companies. We have $76 billion in total assets, and have a significant global presence, serving more than 57,000 clients worldwide. Together with our affiliated companies, we provide equipment financing solutions to small businesses, middle-market and large corporations, offering product expertise in government financing and wholesale vendor financing, as well as tailored programs specific to industry segments, including aviation, healthcare, energy services and renewable energy.
Job Description:
Essential Functions:
Provide user application support and business analysis for internal applications including DealFlo transaction management application, ExpressView® client online portal, Contact Relationship Management tool, and other applications in support of the Sales Performance team, which may include:
Individual contributor and group leader
Acts as Product manager in Agile dev process - sets project and team priorities.
Data mining, quality control, and ad-hoc reporting using Toad, Tableau, Alteryx or other business intelligence tools
Application subject matter expertise, product owner and project development activity
Prioritize project initiatives in conjunction with development team and user community
Analyze, interpret, and translate business requirements into functional application requirements
Jira ticket management within Agile project methodology.
User issue triage, resolution, and escalation for broader DealFlo deal transaction management system, SugarCRM, ARM user access request management, and other peripheral applications
Participate in application development and project activities
Perform system testing (SIT & UAT)- compose, maintain, and execute test scripts
Compose process documents and maintain user manuals
Provide user validation support for periodic weekend code releases
Required Skills: "Must" have these skills to be minimally qualified
5+ Years related experience preferred.
Bachelor's degree or equivalent work experience
Desired Skills:
Critical thinking, analytical and problem-solving abilities
Broad knowledge of end-to-end leasing or lending process
Strong data management with MS Office tools and advanced Excel
Business intelligence/query building
Accounting system knowledge a plus
Project management experience a plus
Presentation & training
Technical spec writing
Ability to prioritize and execute in a fluid environment
Must be able to interact with all user levels and clients
Strong attention to detail
Highly organized
Professional demeanor/positive disposition
Travel-less than 5%
Preferred location: Duluth GA, Atlanta GA, Charlotte NC, Chicago IL, New York
Skills:
Account Management
Analytical Thinking
Client Management
Customer and Client Focus
Relationship Building
Collaboration
Oral Communications
Presentation Skills
Problem Solving
Research
Adaptability
Attention to Detail
Networking
Prioritization
Written Communications
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (~~~) .
To view the "EEO is the Law" Supplement, CLICK HERE (~~~) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free workplace and alcohol policy, CLICK HERE .
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