Eversource Energy • East Berlin, CT 06023
Job #2693340899
IT Analyst, Business Solutions (Hybrid)
This is a hybrid role. The first three months are fulltime in the office.
Our Team
The Business Solutions Analyst (BSA) in this role will act as a liaison between multiple business areas and IT, and will curate a detailed understanding of those business area's processes, goals, and objectives.The BSA works closely with the business partners to understand their needs and collaborates withappropriate ITpartners to resolve issues and suggest business solutions. They will be actively involved in the entire lifecycle of products in this space, including both capital projects and operational support, and ranging from project initiation and planning, to designing and implementingnew solutions, tomodifyingand maintaining existing systems, to product replacement and retirement. They may serve as Product Owner on one or more Agileprojects, andwill be the first IT point of contact for technology-related issues, ideas, and initiatives.
The BSA will report to the Product Line Manager, who will provide high-level direction to align on priorities and goals, and will provide support as needed, but within those guidelines, the BSA will have a high degree of autonomy.The BSA will be expected to work proactively toidentifyissues,problem solve, and bring workable solutions to the table. This role willengagedirectly with IT management, software development teams, technical product support teams, IT architecture and security, and external vendors to ensure the successful design, development, and delivery of technology-based solutions.?
Responsibilities include collecting and refining business requirements for new and/or enhanced products, services, or optimized business processes, translating those requirements into functional and technical requirements and/or user stories and acceptance criteria, and then collaborating with IT technical staff and business clients to bring solutions through design, build, testing, and implementation. This position consults in IT strategy and planning, workflow and process design, and product solution development.The BSA is aleader, andplays a key role throughout the full application lifecycle for small and large development projects.
Ideal candidates will havea strong senseof personal responsibility and be highly self-motivated, and able to manage multiple concurrent priorities.Ultimately, we'relooking for someone who will drive successful, on-time delivery of technology solutions,anticipatingand advocating for their business partners' needs, advancing the overall maturity of our software development lifecycle, and becoming a subject matter expert in their business areas.
Required Knowledge and Skills:
Ability to workonteams and collaborate effectively with business and technical roles, including influencing stakeholders at different management levels.
Ability to balance the long-term (big picture) and short-term implications of potential solution decisions.
Solid understanding of key factors involved in prioritizing work for IT initiatives and operationalsupport
Exposure to multiple, diverse technologies and application development methodologies; hasparticipatedin a large project; has led the business analysis on a large-scale complex project.
Ability to lead small high performing teams to deliver successful outcomes.
**_Essential Functions:?_**
Expertise/leadership functions:
Experience:
Supply Chain
Procurement
Material Planning & Logistics
Accounts Payable
Real Estate Management
Facility Operations
An equivalent combination of experience and education
Preference will be given to candidates with IT product support experience supporting one or more of the above-listed business domains.
Education:
Certifications and Licensing:
Certification in business analysis, product ownership, and/or Agile or Waterfall project management approaches would be a plus - including but not limited to:
SAFeProduct Owner/Product Manager (POPM)
Working Conditions:
Compensation and Benefits
Eversource offers a competitive total rewards program. The annual salary range for this position is 108,370.00 to $120,410.00 plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of our benefits.
Worker Type:
Regular
Number of Openings:
1
EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
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