Inside Sales Engineer

If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses (~~~/) around the globe, chances are, we have something special for you.

POSITION SUMMARY

The Inside Sales Engineer is responsible for providing technical and commercial support of the Airtech vacuum pumps and blower products for our outside sales team, customers and distributors. The position will collaborate with Sales, Engineering, Product Management, and Customer Service to support the sales team in responding to customer inquiries for standard and custom solutions and technical application support to customers. The Inside Sales Engineer will be a resource for Airtech products, applications, markets and value proposition to respond to new and existing customer leads and technical questions. The Inside Sales Engineer will support the outside sales team by qualifying incoming customer requests, identifying high potential opportunities, and assisting with product recommendations and quoting. The qualified candidate must be passionate about customer intimacy, communication, and responsiveness.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide specification assistance to customers and the commercial team by identifying the best technical solution for the customer's application to ensure optimal efficiency and overall system reliability.

• Act as subject matter expert for Airtech products, markets, and applications to support commercial team and customers.

• Respond to incoming sales inquiries from prospective customers by asking qualifying questions to understand customer application, opportunity size and recommend appropriate product and commercial path.

• Promote the Airtech value proposition of customized, engineered pneumatic solutions.

• Collaborate with engineering to develop new solutions for unique challenges in the markets we serve.

• Leverage Airtech technology to sell engineered solutions with a focus on developing OEM customers.

• Collaborate with outside sales and distribution to develop high potential customer account opportunities and develop a sales funnel.

• Support outside sales by quoting distributors and end users on standard products and parts.

• Collaborate with outside sales to qualify and assess non-standard project opportunities for custom, systems, and OEM solutions.

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• Track and report on high value leads and opportunities. Work with Product Management to highlight new business opportunities and identify gaps in product coverage.

• Periodically attend trade shows and / or visit customers and distributors to stay close to the market.

• Additional projects and duties as necessary.

SUPERVISORY RESPONSIBILITIES

• 0 direct reports

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Integrity, trust, and interpersonal skills

• Ability to work successfully in a diverse environment

• Excellent written and verbal communication skills; especially when presenting to customers, representatives, and other key stakeholders

• Strong analytical skills: ability to assess situations and make sound decisions with incomplete information

• Technical aptitude to learn complex products, applications, and engineering concepts around pneumatics (data sheets, drawings, specifications, etc.)

• Ability to prioritize activities and drive to achieve goals

• Computer efficiency - highly proficient in MS Office and working knowledge CRM (customer relationship management)

• Works effectively in a team environment; both with internal and external stakeholders

• Ability to travel - up to 10%

EDUCATION and/or EXPERIENCE

• Engineering degree - BSME preferred

• Experience with rotating equipment or pumps preferred

PHYSICAL DEMANDS: The physical demands described here are represented of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing duties of the job, employee is required to move around and be still; use hands to handle objects, tools, or controls; reach with hands and arms; talk and hear.

• Employee will occasionally lift average of 30 lbs.

• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office working environment.

• Required to wear safety glasses and utilize other safety equipment as required while present on the shop floor.

Airtech is an Equal Opportunity Employer. Airtech does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX is an Equal Opportunity Employer and Affirmative Action Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws (Minorities/Females/Protected Veterans/Disabled).

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at ~~~ for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

Job Family: Sales

Business Unit: Airtech