Field Service Representative I

About Oshkosh AeroTech, an Oshkosh company

Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people's lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, JetAire®, JetPower®, AmpTekÔ, Jetway®, and more.

This role will manage field activities involving workers engaged in assembly, installation, maintenance, rehabilitation, equipment audits, training and general repair of all Jetway Systems products.

QUALIFICATIONS

To perform this job successfully, an individual must have the potential to be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Will be familiar with the Bridge, PCA, JetPower Product Lines

• Able to operate products

• Ability to perform the necessary maintenance functions including Preventative Maintenance.

• Ability to troubleshoot systems on all products with assistance as needed

The ability to use several software programs including TwinCat, CoDeSys, and other control software programs.

Can work with and within Word, Excel, Access and Syteline programs.

The candidate should possess the ability to effectively communicate via email, telephone and in person.

Should have the ability to make logical decisions concerning repair actions on the equipment being repaired independently with little or no supervision.

Will be able to perform install supervision and commissioning services

The ability to plan and coordinate several of tasks including field service visits, operator and maintenance training classes and install projects.

EDUCATION and/or EXPERIENCE

• Minimum 3-5 years' experience in maintenance of or installation of PBB and gate equipment or a related field

• High School or GED equivalent

• Knowledge of and practical experience with common industrial production processes including welding, machining, wet painting, powder coating, soldering, brazing, wiring, electro-mechanical assembly and product test is a plus.

• Excellent problems solving skills and proficient use of quality methodologies such as SPC, Six Sigma, RCCA, and others.

TRAVEL

Up to 80%

LANGUAGE SKILLS

Ability to read, analyze, and interpret manufacturing drawings, Electrical schematics. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to management and/or public groups.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions.

COMPUTER SKILLS

This position requires competent day-to-day use of the following computer skills: MicroSoft Word, Excel, PowerPoint, Access and Visio; ERP/MRP Systems; and PDM systems such as TeamCenter and CRM systems like Sales Force.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is occasionally exposed, using appropriate protective equipment, to wet and/or humid conditions; moving mechanical parts; elevated workplaces; fumes or airborne particles; toxic or caustic chemicals; and outside weather conditions. The noise level in the work environment is usually loud in the manufacturing / airport areas and moderate in the office areas.

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our reception desk by phone at +~~~ or our talent acquisition team by email ~~~ .

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.