Delivery Manager - IT

Job Description:

Qualifications:

Job Requirements

• RPA Program Delivery using UiPath and other technologies like Python, AI / ML

• Governance of Projects thought out the RPA project life cycle

• Create Business case with Cost Benefits Analysis of Annual ROI as well as long term ROI of the projects

• Identification, communication, monitoring and mitigation of the Risks / Challenges for the projects and review with process Stakeholders

• Management of Projects in as per Agile - SAFe / Kanban approaches using Jira Board

• Managing delivery team of 10 - 15

• Understanding of The ITIL process and handling the Change / Release management of the UiPath package releases

• Simultaneous management of multiple projects with various Business Units

• Management of Support Processes (Incident Management, Change management & Problem management)

• Represent the team at the leadership review meetings on RPA projects & other automation projects

• Ingestion of new Automation technologies in the team

Expected Profile

• Overall, 12 - 15 Years of IT experience in that minimum 5+ years of Project Management experience with IT RPA Projects delivery.

• Sound knowledge of RPA - UiPath Platform and its usage in Insurance domain with Process Optimization ideas.

• Should have experience in cross team co-ordination skills - ability to interact with multiple project stakeholders including external testing team to achieve project success

• Should have technical understanding of how the different multiple technologies can ease out the process automation to integrate using UiPath.

• Strong communication skills - Written and Oral. Role requires drafting various reports & periodic email communication with project stakeholders

• Ability to address and resolve project challenges / risks in an effective and timely manner to the satisfaction of all stakeholders

• Should be able to use Jira / Kanban Boards, Project reporting as required project metrics.

• Should have Strong UiPath technical & analytical skills with problem-solving capabilities by analyzing the Bot report from production for Bot runs

• Capability and skills to drive development team to agree and follow the industry best practices and provide sign off for the production releases.

• Should be worked with stakeholders to identify the root-cause & figure out solution / approaches for implementation on any Production bot outages or defects

• ITIL / SAFe / PM certification would be an additional advantage

Location:

This position can be based in any of the following locations

Chennai, Gurgaon

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at ~~~ .