• Clinical Office Assistant - CareResource Hawaii (Full-Time, 40, Day)

    Queen's Health SystemHonolulu, HI 96823

    Job #2695805325

  • RESPONSIBILITIES

    Starting Pay

    $16.20 to $18.63 hourly rate

    The starting pay above may be higher commensurate with experience.

    I. JOB SUMMARY/RESPONSIBILITIES:

    • Under the general direction of the Intake Manager, the Clinical Office Assistant receives, records, and schedules Medicare certified patient services according to the patients' needs and staffing availability.

    • Provides clinical support to the Intake Manager related to operational needs.

    • Performs appropriate and timely follow-up in response to patients' services and clinical needs.

    • Provides day-to-day staff and administrative assistance; triages and schedules patients; screens and refers phone calls; communicates with clinical staff and patients; clerical and staff support to clinical teams and assists with clinical processes as required.

    II. TYPICAL PHYSICAL DEMANDS:

    • Seeing, speaking, hearing, finger dexterity.

    • Constant: reaching above, at and below shoulders; repetitive arm/hand motion and frequent gripping of objects.

    • Frequent: walking, standing, stooping/bending, and twisting body.

    • Occasional: lifting/carrying weight up to 35 pounds, pushing/pulling 3.5 pounds of force.

    III. TYPICAL WORKING CONDITIONS:

    • Not subjected to adverse environmental conditions.

    IV. MINIMUM QUALIFICATIONS:

    A. EDUCATION/CERTIFICATION AND LICENSURE:

    • High school diploma or equivalent.

    B. EXPERIENCE

    • Prior clerical office experience answering telephones, operating office equipment with accuracy, and contact with people.

    • Ability to organize, prioritize and manage multiple projects concurrently.

    • Ability to use Microsoft Office, Outlook, Excel, and Word.

    • Ability to operate various office equipment such as computers, facsimile, calculator, and copier.

    • Able to communicate effectively in English, both orally and in writing.

    • Familiarity with medical terminology.

    Equal Opportunity Employer/Disability/Vet