Business Systems Analyst

e X cell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

Our client has a brand new opportunity for a Business Systems Analyst to join their team for a hybrid position. This analyst will perform system configuration, custom development, and report writing within the Accela System. The ideal candidate should possess a positive attitude, excel in a team environment, and demonstrate an aptitude for organizing, optimizing, and streamlining business processes.

Duties and Responsibilities:

• Develop new features in the Accela application, ensuring it aligns with business requirements and enhances user experience

• Provide ongoing maintenance and support services for existing code

• Troubleshoot reported problems by understanding customer business processes

• Perform rigorous testing and quality assurance to ensure software reliability and performance

• Translate business requirements into detailed design specifications, facilitating effective software development

• Manage multiple enhancements concurrently, meeting demanding deadlines while maintaining a high standard of work

• Mentor existing staff on Accela system development practices to enhance the team's capabilities

• Execute all aspects of the software development lifecycle (SDLC) efficiently

• Collaborate effectively with multiple departments and follow documentation instructions

• Coordinate and participate in application upgrades and changes

• Document functions and changes to new or modified functionality

• Implement approved system enhancements, releases, and optimizations

• Participate in research to determine existing solutions within the organization

• Support end-user training by providing information and assistance to Instructional Designers

• Contribute to the development of formal business cases for proposed solutions

• Coordinate technical changes, verify testing results, and ensure compliance with technical and business standards

• Provide updates on issue fixes and planned updates and upgrades

• Troubleshoot application issues and system errors, escalating when necessary

• Collaborate with the business to develop detailed user acceptance test cases and flows, including test plans, cases, protocols, and testing environments

• Attend meetings to review end-user feedback, workflow problems, system capabilities, and potential system enhancements

Skills and Qualifications:

• Technical Skills in

• JavaScript Development

• Accela Civic Platform and Citizen Access Administration and Configuration

• Accela EMSE scripting

• Accela Construct API and web services

• Accela Civic Platform integration with third-party applications

• Understand Accela configuration and landscape

• Document AS-IS and TO-Be business processes

• Apply business analysis principles and practices

• Proficient at gathering, documenting, and clarifying software requirements

• Ability to work independently with minimal supervision, delivering high-quality software on time and within budget

• Strong verbal and written communication skills for effective collaboration

• Positive attitude and customer-centric approach

• Reliable and punctual with a commitment to excellence

• Open to constructive feedback and a willingness to learn and improve

$48.00 - $80.00 per hour

Full COVID-19 vaccination may be required.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** e X cell Supports Equal Employment Opportunity** e X cell , a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ~~~ .

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.