Business Systems Analyst 3

Description

Our client is seeking a highly skilled and experienced professional to join their team as a Business Systems Analyst 3. As a Business Systems Analyst 3, you will play a crucial role in analyzing, designing, and implementing efficient business systems and processes to drive organizational success. The ideal candidate for the Business Systems Analyst 3 position will have a proven track record of gathering and documenting requirements, conducting thorough analysis, and translating business needs into technical solutions. This full-time role is 100% onsite with the office located near Kifer Rd and Bowers Ave, in Sunnyvale, CA. If you are a strategic thinker with a keen eye for detail and a passion for optimizing business operations, then this Business Systems Analyst 3 role is the perfect opportunity for you to showcase your expertise and make a significant impact within our organization.

Responsibilities

• Implement new and enhance existing functionality, including articulating requirements and translating them into effective solutions on ~~~ and related applications.

• Support stakeholders including Field Service, Service Contracts, Technical Support, and Customer Support.

• Represent projects and enhancements affecting the Service Organization within the existing SFDC Center of Excellence.

• Collaborate with existing Architects to implement SFDC Service functionality.

• Daily interface with other analysts, business users, super users, and IT team members to support business operations and drive change management.

• Perform configuration/system changes to meet business requirements.

• Ensure the proper level of testing and documentation for all work.

• Lead cross-functional meetings as part of requirements gathering, drive projects, or provide status updates on various projects.

Requirements

Qualifications

• Comfortable working in office, this is NOT a remote position

• Hands-on configuration experience with Salesforce Field Service and/or Service Cloud

• Minimum 10 years of overall experience, with 4-6 years specifically as a Senior Business Solution Architect

• Experience with ServiceMax Asset 360 is highly preferred

• Technical and functional experience is a must

• Strong understanding and communication skills in technical areas, resembling a senior business solution architect consultant

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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