• IT Asset Management Analyst

    Kelly Services Santa Clara, CA 95054

    Job #2247391441

  • IT Asset Management Analyst -

    Job responsibilities -

    • Performs day-to-day operational management of hardware and software in collaboration with the ITAM management team.

    • Support and manage requests from customers and respond per the defined IT service level agreement.

    • Collaborate with IT Client Services and extended IT members where applicable towards timely response to customers.

    • Develop and maintain processes to effectively manage operations of IT asset portfolio software and IT related hardware in regards to cost, control, risk, compliance and IT Governance as established by the company.

    • Coordinate with and manage vendors to address new device model requirements, shipments/delivery of assets and support tickets etc.

    • Perform verification and audit of Software library and CMDB content; verify software assets with license contracts, confirm hardware assets with actual inventory and initiate corrective actions and track them.

    • Manage and maintain databases and records of information such as licenses, service agreements, and warranties for the organization s software and hardware.

    • Utilize integrated software solutions that connect all company departments involved with IT assets, including the procurement, deployment, expense reporting.

    • Generate and distribute various reports, including compliance reports on current assets and CIs and their status; also perform trend analysis.

    • Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management.

    • Support vendor portals for software license management and assignments. Manage IT asset inventory utilizing best practice Hardware asset management HAM and IT asset disposition ITAD processes and tools across the full range of digital technology assets.

    Qualifications and experience:

    • Bachelor s degree in Information Security, Information Technology, Information Systems, Computer Science, Engineering or equivalent demonstrated work experience is required.

    • Five years or more Asset management experience, as well as ITSM and ITAM experience required.

    • Profound knowledge of licensing agreements involving software, including Microsoft and Adobe required.

    • Strong knowledge of IT software and hardware as well as 5+ years experience working in IT asset management field required.

    • Understanding of Vendor Management, Procurement, Asset Lifecycles, and License Management required.

    • Strong experience with ServiceNow processes required. Strong knowledge of IT Service Management processes, as well as experience with Discovery tool. Strong ability to carry out assigned tasks independently with little supervision. Proficient with Microsoft Excel, word, power point etc.

    • Excellent communication and interpersonal skills. Ability to analyze data and present data in a meaningful manner.

    You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

    Why Kelly ® Technology?

    Looking to put your tech expertise to work on today's most intriguing, innovative, and high-visibility projects? By partnering with Kelly Technology, you'll gain direct connections to top companies around the globe. Our team creates expert talent solutions to solve the world's most critical challenges. In a world where change is the only constant, our extensive network of industry relationships and IT market expertise help you take your skills exactly where you want to go. We're here to help you gain experience, make an impact, and grow your tech career.

    About Kelly ®

    At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

    Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.