Billing Clerk

A Industry leading company is looking for a Billing Clerk to join their team! This role includes a large range of duties

including but not limited to billing, collections, reconciliations, working heavily within Microsoft Excel, Provide timely and accurate transaction processing of exception and miscellaneous items, and much more!

Description

1. Render services for the purposes of providing a safe and reliable water supply for the

public to SMCMUA customers.

1. Communicate with customers for billing and other business-related inquiries.

2. Apply organizational skills as it applies to record retention, filing, and other related

administrative tasks.

1. Set up new customer accounts and modify existing customer accounts as needed.

2. Independently identify and problem-solve billing anomalies, service-related issues, and

various other customer-related issues.

1. Handle a high volume of transactions while maintaining the accuracy and integrity of the

data for an assigned group of customers.

1. Issue customer notifications, including the hanging of door tag notifications on customer

properties.

1. Perform system administration duties for relevant software and related business

applications used in administering Finance Division operations. This includes but is not

limited to the Customer Information (billing) System, residential and commercial meter

software, and other pertinent Finance Division applications, systems, equipment,

supplies, etc.

1. Assist in the production and distribution of customer account bills and assist in the

oversight of third-party payment processing vendors and related duties.

1. Assist in the management of meter and meter data transmitter inventories, calibration

schedules, meter reads, equipment maintenance, and other related duties.

1. Demonstrate and maintain an up-to-date proficiency in computer, math, and

communication (written and oral) skill sets to remain current with best available

technologies and practices.

1. Confer with vendors to obtain product or service information such as price, availability,

and delivery schedule.

1. Recordkeeping and reporting.

2. Functions of this position include work assignments in the outdoor ambient

atmosphere. Scheduled, on an as-needed basis, routine standby duties with an

approximate 45-minute response time. Scheduled work assignments and non-scheduled

emergency callouts, on non-standard workdays and/or work hours, including nights,

weekends, and holidays.

1. Performs related and other duties, as assigned.

Additional Skills & Qualifications:

• 1 to 2 years of billing/collections experience

• Strong Excel skills

Benefits

• Great benefits package

• Work life balance

• Clear career growth path

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ~~~ (~~~) for other accommodation options.