Benefits Manager

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Oversee all aspects of our benefits administration and strategy. Reporting to the Director of Benefits and Wellness, the Benefits Manager will be responsible for managing the entire benefits lifecycle, ensuring compliance with regulations, and enhancing benefits offerings to meet the needs of our diverse workforce. The ideal candidate will possess strong leadership skills, strategic thinking, and a deep understanding of benefits regulations. This role requires the ability to lead a team, collaborate with cross-functional departments, and provide exceptional customer service to employees.

JOB RESPONSIBILITIES:

1. Manage all aspects of benefits administration, including the annual open enrollment process, enrollment, eligibility verification, and communication with benefits providers.

2. Ensure compliance with all relevant regulations, including the Affordable Care Act (ACA), 5500 filing requirements, and other regulatory filings.

3. Oversee the annual benefits audit process, working closely with external auditors and internal stakeholders to ensure accuracy and compliance.

4. Develop and implement strategies to enhance our benefits offerings, taking into account industry best practices and the needs of our diverse workforce.

5. Lead a team of benefits specialists, providing guidance, coaching, and mentorship to support their professional development and ensure departmental goals are met.

6. Collaborate with cross-functional teams including HR, Finance, and Legal to ensure alignment on benefits-related initiatives and policies.

7. Serve as the primary point of contact for benefits-related inquiries from employees, providing timely and accurate information and resolving issues as needed.

8. Analyze benefits data and metrics to identify trends, make recommendations for improvements, and measure the effectiveness of our benefits programs.

9. Partner with external vendors and consultants as needed to administer certain benefits programs or address specialized needs.

EDUCATION:

Bachelor's degree in Human Resources, Business Administration, or a related field.

EXPERIENCE:

5 years of experience in benefits administration

COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:

1. Leadership: Leading and motivating teams, offering guidance and mentorship for their growth.

2. Strategic Thinking: Developing and implementing benefit strategies aligned with industry standards and organizational goals.

3. Communication: Strong verbal and written skills for effective interaction with teams and external partners.

4. Analytical Skills: Analyzing benefit data to spot trends, suggest improvements, and evaluate program effectiveness.

5. Compliance Knowledge: Understanding benefits regulations like the ACA and ensuring compliance with filing requirements.

6. Problem-Solving: Addressing complex benefits issues, resolving inquiries, and devising innovative solutions.

7. Team Collaboration: Effectively collaborating with diverse teams.

8. Customer Service: Providing exceptional service to associates as their main benefits contact.

9. Change Management: Adapting to and leading change, including process enhancements.

10. Confidentiality: Handling employee data with integrity and maintaining confidentiality.

Pay range for this role is $70,000-$80,000 annually depending on experience.

#LI-CW1

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (~~~/) .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at ~~~ or ~~~ .

Nelnet is a Drug Free and Tobacco Free Workplace.

You may know Nelnet as the nation's largest student loan servicer - but we do more than that. A lot more. We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.

EEO Info (~~~) | EEO Letter (~~~) | EPPA Info (~~~) | FMLA Info (~~~)