Behavioral Health Office Representative

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

BayCare Health Systems is currently seeking a Behavioral Health Office Representative to join our outstanding and compassionate team in Dade City!

• Facility: BayCare Behavioral Health

• Location: Dade City

• Status: PRN (as needed), Exempt: No

• Shift Hours: Monday - Thursday 8:00AM - 6:00PM, Friday 8:00AM - 5:00PM

• Weekend Work: None

• On Call: No

Behavioral Health Office Representative supports the behavioral health office care team, greets, registers, and checks in patients, obtains and updates patient information, schedules patient appointments, assists with patient inquiries, may arrange for additional services, collects and posts payments, assists with patient billing questions, ensures completion of all encounter documentation prior to check out.

The Behavioral Health Office Representative is responsible for:

• Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines.

• Obtains complete and accurate patient registration information according to department standards.

• Reviews and confirms all registration information is accurate at each appointment and makes any required updates.

• Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day.

• Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity.

BayCare offers a competitive total reward package including: benefits, paid time off, tuition reimbursement, 401k match & additional yearly contribution, yearly performance appraisals, team award bonus, community discounts, the chance to be part of an amazing team and a great place to work!

Required Education:

• High School or Equivalent

Experience:

• 1 year - Office Related

Specific Skills:

• Customer service, interpersonal, critical thinking

• Written and verbal communication

• Works independently and with a team

• Organization, administrative and clerical skills

Come join our wonderful team!

Equal Opportunity Employer Veterans/Disabled

Position Behavioral Health Office Representative

Location Dade City | Clinical | PRN

Req ID null