Associate Director, Healthcare Quality Improvement

Job Description

Role Summary

• The Associate Director, Healthcare Quality Improvement is a role within the Global Professional Relations and Independent Medical Education (gPRIME) team of Global Medical and Scientific Affairs (GMSA) that is primarily responsible for supporting Our Company's collaboration with key external healthcare quality organizations and engagements with professional medical societies on ways to improve healthcare quality and guideline-concordant care.

• The Associate Director, Healthcare Quality Improvement reporting to the Healthcare Quality Improvement Director is responsible for supporting the development and implementation of strategic plans to address healthcare quality gaps and clinical practice implementation barriers across priority therapeutic areas (TAs).

Responsibilities and Primary Activities

Internal Partnership:

• Collaborates across TAs to understand and help inform GMSA healthcare quality improvement (QI) strategies to optimize external engagement and QI activities that improve guideline-concordant care

• Supports the assessment of the healthcare quality landscape to identify opportunities for engagement and partnership, including collaborative projects and participation on expert panels, committees, and working groups as appropriate

• Supports the development of internal resources and trainings related to healthcare quality measurement and QI

• Supports the implementation of QI strategies and plans relevant to Our Company

• Supports the monitoring and sharing of insights regarding healthcare quality trends with cross-functional stakeholders

• Conducts landscape assessments in prioritized TAs to identify QI gaps and liaises with regional and country representatives to ensure global understanding of needs

• Works with cross-functional teams to support the integration of healthcare quality considerations into medical value and implementation plans of TAs

• Partners with gPRIME TA colleagues to develop plans to address healthcare quality gaps through independent medical education (IME), including through development of requests for proposals for IME

• Provides consultations for quality-related activities across TAs to inform decisions related to QI/Performance Improvement IME grant applications

External Engagement:

• Supports the identification and participation in opportunities for partnership and collaboration related to QI and measurement as needed

• Develops and maintains on-going professional relationships across healthcare quality organizations, engaging across areas of interest supporting the mutual goals of Our Company and the Quintuple Aim

• Supports TA-aligned engagements with professional medical societies and organizations to implement QI initiatives

• Coordinates opportunities for subject matter experts from various functional areas of our company to engage in quality-related activities (e.g., public commenting, committee and workgroup engagement)

• Identifies and upholds compliant best practices to support long-term professional organization relationships through programs and activities of mutual interest

Other:

• Prepares, negotiates, obtains, and monitors operating budget for approved programs

• Maintains appropriate processes and financial controls to ensure completion of programs within established budgets

• Maintains knowledge of organizational strategic focus, inter-departmental activities, current clinical and scientific concepts, internal and external governing policies, contract negotiation and interpretation, budget and project management, and vendor management

• Ensures compliance with existing internal and external guidelines as they pertain to professional relations, collaborations, and IME, as well as our company's internal standards based on its interpretation of the applicable laws and regulations

Required Qualifications , Skills, & Experience

Minimum Educational Requirement

• BA/BS degree in life sciences

Required Experience and Skills

• 5 years of experience in the pharmaceutical industry or with professional medical organizations

• Demonstrates good business acumen, interpersonal skills, influence, communication, planning and organizational skills, and teamwork

• Strong understanding of healthcare quality improvement principles, methodologies, and frameworks

Preferred Experience and Skills

• MBA, PhD, or credentialed healthcare professional degree (PharmD, NP, PA)

• Working knowledge of key U.S. quality programs (e.g., HEDIS, CMS Quality Reporting and Value-Based Programs & Initiatives), including quality measure development and use

• Clinical experience with quality improvement methodologies and frameworks and understanding models in quality reporting and performance improvement

• Recognized national certification (e.g., CPHQ)

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separationpackage, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

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We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

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U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

05/25/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 05/25/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R293178