• Quality Engineer II

    LG Electronics USA, Inc.Troy, MI 48007

    Job #1421239293

  • Quality Engineer II

    Location Troy, Michigan

    Department (Org 2) Smart Business Division V11001

    Job Requisition 25315


    LG Vehicle Components (VU)

    Job Function:

    Quality Assurance

    At LG, innovation is the foundation of everything we do. We make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we make "Life Good" - from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting.

    LG Electronics Vehicle Component's Company focuses on commercializing eco-friendly automotive components and core solutions based on LG's proprietary technologies. LG produces high-quality in-car infotainment systems that deliver both information and entertainment on-the-go for many of the world's biggest automobile brands.

    We are currently seeking our newest innovator to join our dynamic team as a Quality Engineer II.


    • Responsible for launching activities of our product to ensure they meet our strict quality standards.

    • Manage local inspection facility which conducts inspection testing to verify product quality.

    • Leads APQP activates and coordinates documentation for such activities.

    • Leads responses to emerging quality issues and responsible for containment and tracking of those issues

    • Leads communication with customer and internal communication of quality issues.

    • Leads quality analysis of customer reported failures and finds potential root cause of failed part.

    • Analyzes all warranty claims to determine root cause why the product was returned.

    • Responsible for providing HW/SW analysis (DTC & Bench Test Confirmation, Log Capture, PCB Component Level investigations, etc.) on suspect field issues.

    • Conduct in-vehicle testing and detailed in depth analysis including support customer dealership visits and investigations.

    • Reports quality status internally and to the customer.

    • Manages the process and procedures to refurbish service parts and ensure good parts are being shipped to our customers.


    • Undergraduate Degree in Electrical Engineering, Mechanical Engineering, Computer Science or Industrial engineering

    • 2 years of experience in job-related area

    • Strong written and verbal communication skills

    • Knowledge of automotive electronics system integration


    • Masters Degree

    • Knowledge and Experience of automotive electronics system level integration and test role

    • Prior exposure or knowledge of tools like QXDM/QPST/Wireshark/VehicleSpy/CANalyzer

    • American Society of Quality (ASQ) certification as Certified Quality Engineer

    What is in it for you?

    • Become a part of LG's innovative technologies, unique products, and cutting-edge designs are an investment in the future

    • A high-tech work environment with an exciting, collaborative and highly impactful role that will work closely with cross-functional teams engineering teams

    • An environment that enables colleagues to demonstrate their capabilities, focus on their work and create value

    • At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill - and equal, merit-based opportunities across the board

    • Flexible work environment for all employees providing the freedom to balance work and personal life

    • Our objective is to provide our employees the tools necessary to live a balanced life, experience a rewarding work environment and contribute to our surrounding communities

    • LG Electronics is honored by a variety of awards and recognition as one of the most sustainable and responsible organization

    • We have been selected as an "Industry Leader" in Leisure Equipment & Products and Consumer Electronics of the Dow Jones Sustainability Indices and we ranked on the Davos World Economic Forum's Global 100 Most Sustainable Corporations in the World

    Your Total Rewards Package will include:

    • A comprehensive benefits package that includes leading medical, dental, vision and prescription benefits with no-cost employee premiums to you and your eligible dependents in 2021. - Remaining among less than 4% of companies in the country to offer no-cost employee premiums

    • A competitive 401(k) Retirement Savings Plan and you're immediately vested in the company matching contributions

    • Tuition Reimbursement effective Day 1 of Service

    • Shutdown over the holidays and generous (PTO)

    • Performance based Incentives

    • Employee Product Discount and many of our Products

    LG Electronics, USA Inc., LG Mobile Research USA LLC, LG Electronics, Alabama, inc., and Zenith Electronics LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the Company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics.

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