• Senior Director, Online Saas Renewals

    OracleAlbany, NY 12260

    Job #1483944715

  • Provides programs to improve operational efficiency, consistency. Provides business practices and processes. Drives policies and procedures that monitor and support the organization*s operational and financial business objectives. Provides analysis and advice to management in the areas of operations, resource management, finance, revenue accounting, pricing, and/or contracts. May also be responsible for administration, knowledge management, and/or communications.

    Develops and monitor P&L forecasts. Develops and monitor metrics to measure other key performance indicators and group performance. Performs competitive analysis. Creates pricing strategy and cost accounting (business modeling) for projects. Reviews contracts for terms, pricing and approvals. Work with account team to close deals. Interfaces with client to resolve contract/delivery disputes. May be responsible for directing resource management staff, ensuring maximum utilization. May be involved with compensation and bonus process. Manage no less than two direct reports.

    Directs and ensures the implementation of operational policies through subordinate managers. Interacts internally and externally with executive management, providing negotiation of difficult matters to influence policy. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired.

    This is a remote/office based position which may be performed anywhere in the United States except for within the state of Colorado.

    Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

    Senior Director - Online SaaS Renewals

    Global Sales Operations

    Job Description:

    The Senior Director of Online SaaS Renewals will be responsible for online SaaS renewals through the renewal store. As the business owner for the renewal store the candidate will be responsible for ensuring that customers and partners can sucessfully transact online eligible renewals.

    The role covers all areas of the online SaaS renewals including the processes and front line support. The candidate needs to working with stakeholders including, executive management, regional renewals teams, finance, order management, and global business practices. They will be responsible for architecting and documenting new processes for corporate initiatives and overseeing their implementation, training & communications. This candidate will work at a senior level as a trusted advisor to all interested parties. The work is non-routine and complex, involving the application of advanced technical/ business skills.


    Lead a team of business analysts, project managers, and support staff

    Manage projects and enhancements in the renewal store

    Liaise with stakeholders to prioritize and define projects and enhancements to OAL

    Be an advocate for online SaaS renewal transactions

    Keep the tool up to date with latest products and regional requirements.

    Serve as a liaison with other divisions to ensure complete, thorough and effective business processes.

    Ensure that all new processes meet or exceed the requirements of stakeholders.

    Job: *Business Operations

    Organization: *Oracle

    Title: Senior Director, Online Saas Renewals

    Location: United States

    Requisition ID: 21000BLV